Minimum Stays is the secret moneymaker!
You create rules in a policy to define the min stay for different days of week, for bookings closing in or further out in the future, for events, or for gap nights between bookings (Yes, we can detect those!). Even more, once a policy is created, you can assign it to multiple units and enable automatic updates in your PMS. Keep reading this article for how to implement Minimum Stays for your units.
Before you begin, make sure "Min Stays" are activated for that Unit by going to the Units page and activating Min Stays for that Unit like so:
Next, start on the Minimum Stays tab and click "Create New Policy" on the right hand side of the screen. A new box will appear on the left hand side, this is where you'll name and make selections for your policy.
In the Standard Minimum box, you can easily have a different min on slower days of the week. Simply select a minimum value for each day to get started.
Setting a Standard Minimum is meant to automatically give you a baseline. We designed the Standard Minimum box so you can easily have a different min on slower days of the week.
Pro Tip: You can also set all days at once if you check "Use one value for all days". The system automatically uses the value you chose for Monday for the rest of the days (you can do this for Far Out Bookings as well).
Far Out Bookings:
To activate Far Out Bookings (and other features) you'll need to "activate" them by moving the toggle to "on" like in the example below.
Far Out Bookings allows you to choose how far out you want to choose for min stays. For example: Let's say someone is booking 6 months (180 days) into the future, and you want to make it so they have to book a minimum of 7 nights, this is where you'll set that up!
The Seasonal/Event box allows you to add events like Spring Break, Summer Vacation, etc. For example, if you’ve got big houses that rent for eye-popping sums at Christmas, you probably want to have a much longer minimum than for smaller, urban properties.
Pro Tip: If you want to use the Repeats Yearly feature for bookings, we recommend choosing events that yearly fall on the same date, like Summer, or Christmas, for example. Whereas Easter falls on a different date every year so you probably won't want to repeat that policy.
Last Minute Bookings:
If you're looking at Last Minute Bookings when setting up prices, then you know that unbooked nights are quickly approaching and you have to strategize to get these dates booked. Last Minute Bookings will help give you peace of mind knowing that you've created a "safety net" for those last minute bookings. You'll simply select how many days or fewer you're setting, for example, if it's less than 7 days out, and you want guests to stay for at least 2 nights.
Pro Tip: These numbers will depend entirely on your clients. It may make more sense for you to set the days to fewer than 30, or even 60 days if you're in a location that requires advanced planning, like Ibiza.
A Gap Night is when you have two bookings that prevent a booking in between. Say your minimum is 4 nights, but only 2 are available. Gap Nights will adjust so you can get a 2 night booking that would have been unavailable to customers, snatching victory from the jaws of defeat! It is literally found money.
Pro Tip: The software applies the changes to minimums in order from top to bottom, so bottom (Gap Nights) has the most priority.
After your policy has been created, you'll want to assign it to a property, under Property Policy Assignments and choose your policy from the drop down menu.
Pro Tip: In order to immediately deploy the new changes, you must head to the Units page and click "Deploy Now & Update Now" for the changes to be pushed immediately, or wait until the system runs its nightly updates.
Have you edited your min/base prices yet? Make sure you complete this step before activating min stays.
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